The Staffordshire and Stoke-on-Trent Clinical Commissioning Groups (CCGs) are currently in the process of reviewing the service for patients who are prescribed anticoagulant medicines and have encouraged those patients that have used or who are currently using the local anticoagulation services to share their experiences.
We value your views and opinions to help to shape the future provision in the county, including the suggested improvements you might like, and we were particularly interested to receive feedback from patients and their family / carers, with experience in this area of service provision.
The survey was available to download, print and complete online and the closing date for feedback was Friday 11 October 2019. This feedback will now be collated and analysed by the CCGs to identify key themes and areas of improvement.
By evaluating the results of participation through public and patient involvement, the CCG can learn lessons for the future and continuously improve performance. In the pdf summary of findings document (330 KB) you can review this project to understand more about what patients said, and what we did as a result of that feedback.